Refunds and Returns
If you receive a product that turns out to be faulty we will refund or replace the product also reimburse your postage providing that this is a manufacturing fault and not user error,willful damage, negligence, or accidental damage. PLEASE NOTE: Any item that is said to be faulty MUST be returned to the return address that will be given to the customer upon acceptance by a member of the great 2 vape team that for what ever the reason may be that the product should be returned for inspection by our electronics team . If the item or items are not returned to us then this policy is classed as void and no refund or exchange will be given. This applies to all goods purchased off this website that are electrical in nature and also includes replacement coils.